Customer feedback andbusiness reputation protectiontool powered by AI.

IQ Survey captures customer feedback via QR codes. Generate AI-powered reviews for happy customers. Route unhappy customers to your private recovery queue — and trigger follow-ups instantly.

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IQ Survey app showing Kaldi's Coffee customer feedback interface with emoji ratings

Board View App — Manage feedback directly in IQ Survey

Google
TripAdvisor
Airbnb
Yelp

Why Positive Reviews on These Platforms Are a Game Changer for Your Business

Did you know that online reviews directly impact your SEO rankings? More 5-star reviews mean more visibility, more trust, and more clicks.

Higher Search Rankings

More Local Visibility

More Clicks from Google Maps

Trust Signals for New Customers

IQ Survey review interface showing emoji rating selection, AI-powered review suggestions, and Google integration with Kaldi's Coffee branding

How It Works in 4 Simple Steps

Customers scan your unique QR code to open the interactive review interface.

  • Scan the QR Code:

    Customers scan your unique QR code to open the interactive review interface.

  • Select an Emoji:

    They choose an emoji that reflects their experience. A positive emoji triggers the review suggestion process, while a negative emoji sends them to a private feedback form.

  • Positive Flow – AI Review Suggestion:

    If they are happy, they are asked whether they would like an AI-generated review suggestion.

    Yes: They select categories like Food, Service, or Ambiance and receive a review draft ready to copy to Google.

    No: They are redirected directly to Google to leave their review.

  • Negative Flow – Direct Feedback:

    If a negative emoji is selected, customers are taken to a secure feedback form where they can provide their name, phone number, email, and detailed feedback.

SEE IT IN ACTION
Click to view review request link
IQ Survey in action - Customer scanning QR code on teddy bear mascot display stand with How did we do feedback card

All The Features You Need To
Manage Your Reputation

SMS & Email Review Requests

Send personalized SMS and email invites to easily collect customer reviews and boost engagement.

Custom Invite Messages

Tailor review requests to match your brand and encourage more customer feedback.

Integration with Top Review Platforms

Manage reviews from major platforms like Facebook, Google, Yelp, and Zillow—all in one place.

Custom Feedback Form

Create personalized forms to capture detailed customer insights and improve your services.

Get Advanced Reporting

Track and analyze reviews over time to measure customer satisfaction and business growth.

Cancel Anytime

Enjoy flexibility with no long-term contracts—you can cancel your account anytime, hassle-free.

Simple, transparent pricing

Start free and scale as your team grows. No hidden fees.

Free

Perfect for trying out IQ Survey

$0/forever
  • 1 QR code
  • 50 feedback/month
  • Basic AI reviews
  • Community support
Get Started Free
Most Popular

Pro

For growing businesses

$29/month
  • Unlimited QR codes
  • Unlimited feedback
  • Advanced AI reviews
  • Service recovery
  • Review tracking
  • Priority support
Start Pro Trial

Business

For enterprise teams

$99/month
  • Everything in Pro
  • Custom branding
  • API access
  • SSO integration
  • Dedicated support
  • SLA guarantee
Contact Sales

Frequently asked questions

Everything you need to know about IQ Survey.

How does the AI generate reviews?

Our AI analyzes the customer's feedback, selected keywords, and your business context to create authentic, personalized reviews that sound natural and genuine.

What happens with negative feedback?

Customers who rate 3 stars or below are directed to a private feedback form. Their concerns go to your service recovery queue instead of public review sites.

Can I customize the QR code experience?

Yes! You can customize the feedback flow, add your branding, select keywords, and configure where positive reviews are directed (Google, Yelp, etc.).

Is there a limit on QR codes?

The free plan includes 1 QR code. Pro and Business plans include unlimited QR codes for all your locations and touchpoints.

How do I track review performance?

The dashboard shows all feedback, review generation rates, posting rates, and sentiment trends. Export reports anytime.

Ready to grow your reviews?

Join thousands of businesses using IQ Survey to collect feedback and build their online reputation.

Start Your Free Trial